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Regarding The COVID – 19 Virus
We have locations in both Texas and Louisiana serving customers all across the US, either by our sales team, UPS, FEDEX and/or common carrier. After listening to both the Governor of Texas and of Louisiana it is our decision to serve our customers, the wood industry, to the best of our ability. The wood industry is an essential part of our economy and even more importantly, it provides the paper packaging and pallets for many essential products to be moved and delivered throughout the world. Please note that our offices and facilities will be closed to all unscheduled and non-essential visitors. Whether we are receiving or making deliveries, all of our staff will be adhering to the social distancing recommendations put out by the CDC. Monday morning both locations will be manufacturing and delivering products to those of our customers that are operating. We will be adhering to our customers’ safety procedures, as well as our own. We will not be making stops where customers have nothing to deliver or to pick up. During this time, we, as a company, reserve the right to send your products via UPS or FEDEX. Please communicate with your salesman or our office if you have repair items that need to be a picked up. You can also expect a call from our people to check if you need items delivered or picked up. If your mill has a plan or designated area for pick up and delivery, please let us know ahead of time. It is our full intention to follow the rules of the country and the rules you have in place for your mill while providing the essential cutting tools and products you need. Don't hesitate to give us a call for any reason at all. We are all in this together.
Thank you and we appreciate your help and business.
Paul Smith / Smith Sawmill Service